All uses of this site, including the
placing of any order at http://www.multicom-cs.com,
indicates you've read and understood completely and
accepted the terms and
conditions that listed below.
Please read the following policies,
terms and conditions before submitting any order to Multi-Com Computers & Systems Inc
(MCS). These terms and conditions shall supersede any subsequent terms or conditions
included with any online order, whether or not http://www.multicom-cs.com,
signs such terms or conditions. MCS reserves
the right to make changes to this site and these terms and conditions at any time without
notice.
PRIVACY
POLICY (Top)
At Multi-Com Computers & Systems Inc. We value your privacy. Your personal
information is for use by MCS only. This information is kept on a secure database to
protect it from outside parties, and is information used for the limited purpose of
processing your order(s). Information may
also be used for statistical purposes, to improve our web site and services to you, to
administer our site, and to notify you of products or special offers that might be
interest to you. Your personal information
will not be sold and will not leave Multi-Com Computers & Systems Inc.
If using either Netscape or Internet Explorer as your web browser, your online
transactions are fully encrypted and secured with 128-bit encryption technology when you
place orders at http://www.multicom-cs.com.
Your emailed receipt of an order confirmation does not signify our acceptance of
your order, nor does it constitute confirmation of our offer to sell. Item availability
and prices are subject to change at any time, without notice. MCS reserves the right to limit quantities, and to
decline the acceptance of any order for any reason. MCS reserves the right at any time
after receipt of your order, without prior notice to you, to supply less than the quantity
ordered of any item. All orders are subject to thoroughly research before shipping, in
accordance with the policies set by MCS. Multi-Com Computers & Systems Inc. may
require additional information and/or verification before accepting and processing any
order. Multi-Com Computers & Systems Inc.
urges you to confirm your purchase and personal information before submitting any
orders.
Multi-Com Computers & Systems Inc. reserves the right to cancel any order.
At Multi-Com Computers & Systems Inc. we make every effort to provide you with
up-to-the-minute inventory status and product availability information. Due to the fact that our online store consists of
a large quantity of products, an item may not always be in stock. MCS may accept orders
for out-of-stock items. If the item you order is not in stock, it will be placed on
backorder and shipped to you when it becomes available.
All returns and replacements after the first 15 days of invoice date must be
handled directly through the manufacturer anytime. Manufacturer's warranties vary on each
product. Manufacturer information is subject to change without notice. Please contact the manufacturer to obtain warranty
information.
Our
items came with a 30 Day Dealer Guarantee against defects. Defective
products will be replaced or repaired at our discretion. Before
returning any item, you must contact MCS’s Return Department via rma@multicom-cs.com
within 30 days of your invoice date for a Return Merchandise Authorization
(RMA) number. Defective returns
that are found to be non-defective are subject to a 20% restocking fee. All
non-defective, unopened returns are subject to the following restocking fee
schedule:
Ø
1st - 15th
day after invoice date: 20% restocking fee
Ø
16th – 20th day after invoice date: 30%
restocking fee
Ø
21s t - 30th day after invoice date: 45%
restocking fee
No
returns of any type will be accepted without an RMA number or 30 days after the
invoice date. No RMA# will be issued over the phone. All requests have to be
filed in writing along with the detail description of the request. For all items
that are physically damaged or missing parts by the time you've received the
item(s), you (the customer) must contact MCS and the shipping company within 24
hours. All returns are subject to
the following terms:
- Shipping,
insurance, and handling charges are not refundable.
- Returns
should be shipped insured, as MCS assumes no liability for lost or damaged
return shipments.
- Save
your tracking numbers, as they can prove invaluable if your return is lost
in transit to us.
- Your
purchase must be returned with shipping pre-paid. A RMA number is valid for
10 days from the date issued. The RMA number must appear on your
return packing label. All products must be in ORIGINAL condition
and in ORIGINAL BOX and PACKAGING and with all (blank) warranty cards,
manuals, cables and accessories. Laser printers, inkjet printers, fax
machines, opened software and special order items may only be returned for
defective replacement.
- The
refund values are based on the current market price, if the price dropped.
And the difference is not-refundable.
- Software
purchases are not refundable.
Total shipping charges are calculated
based on the total weight of all items and the destination zip code for your shipment. On
orders with multiple shipments, the shipping charges are calculated separately. Shipping
charges are non-refundable on all shipments. An additional charge will be charged to your
credit card for any shipment that is refused. Please keep in mind that the shipping
process starts as to after we process the order.
If the shipping charge appears to
be $0.00 or not appears on your order form, a shipping charges information will be sent to
you via email.
No order / shipping of any kinds will be processed during holiday. All orders
/ shipping will be process on the next business day, after the holiday.
- MCS will only ship order(s) to the credit card billing address or address(es) that added
to the credit card as additional address(es).
- If you would like to use an address that does not added to your credit card, please call
your credit card customer service to add the address to your credit card as an additional
address.
- If your shipping address can not be verified by our ordering system the order(s) will be
automatically shipped to your credit card billing address without notice. By order
from MCS you are agree to the above shipping-agreement and understood it completely
and accepted this agreement.
- If you would like to
have your order shipped to an address that is not your credit card billing
address or it is not on your Credit Card. To avoid the processing delay,
please be sure to fill out the Credit
Card Address Authorization Form after you've placed the order.
All
shipping charges are non-refundable.
MCS charges sales tax on all sales and shipments to the state of TEXAS. You, the
customer, are responsible for any and all unpaid sales taxes.
MCS accepts all major credit cards, and there is no surcharge for using your credit
card to make a purchase. Please be sure to provide the exact billing address and your
credit card issuer’s telephone number as recorded with your credit card issuing bank.
We will ship to an alternate address only if the address is on file with your credit card
issuing bank. Incorrect information may cause a delay in the processing of your order.
All requests for technical service and support should be made directly to the
manufacturer in accordance with their terms and conditions.
MCS makes no guarantees of product reliability or compatibility. All
compatibility-related questions must be directed towards the product manufacturer.
Worldwide copyright laws and treaty provisions protect all materials appearing
anywhere on www.multicom-cs.com’s Internet
site. None of these materials may be copied, reproduced, modified, or distributed in any
form or by any other means without the written consent of MCS. Any unauthorized use of the
materials appearing on www.multicom-cs.com’s
web site may violate copyright, trademark and other applicable laws and could result in
criminal or civil penalties.
MCS makes no representations or warranties, either express or implied, of any sort
with respect to the www.multicom-cs.com web
sites, materials, their operation, information, contents, or Year 2000 compliance. www.multicom-cs.com disclaims all warranties,
express or implied, of any sort with respect to the sites or their use, including but not
limited to merchantability and aptness for a particular purpose. You, the purchaser, agree that MCS, its directors,
officers, employees and/or representatives, shall not be liable for damages arising from
the operation, content, or use of the www.multicom-cs.com
web sites or the products sold therein. You
agree that this limitation of liability is comprehensive and applies to all damages of any
sort, including without limitation direct, indirect, compensatory, special, identical,
punitive and consequential damages.
As MCS is not the manufacturer of any product we sell, we make no representations
or warranties of any kind, either expressed or implied, and assume no liability for data
loss or products that are not Year 2000 compliant. The sole and exclusive maximum
liability to MCS, arising from any products sold on this site shall be the price of the
product ordered, if found liable. In no event
shall MCS its directors, officers, employees and/or representatives be liable for special,
indirect, consequential, or punitive damages relating to the Year 2000 compatibility of
products sold.
In the event a product is listed at an incorrect price due to typographical error
or error in pricing information received from our suppliers, MCS shall have the right to
refuse or cancel any orders placed for products listed at the incorrect price without
prior notification. MCS shall have the right to refuse or cancel any such orders whether
or not the order has been confirmed and your credit card charged. If your credit card has already been charged for
the purchase and the order is canceled, MCS shall immediately issue a credit to the credit
card account in the amount of the incorrect price.
MULTI-COM COMPUTERS & SYSTEMS INC. Copy right ©
2002 all rights reserved.
